Terms of service
1. Overview
These Terms of Service govern your use of oakdrivebrand.com and purchases from Oak Drive. Throughout these terms, “we,” “us,” and “our” refer to Oak Drive.
By using our website or placing an order, you agree to these terms and the policies referenced below. Our online store is hosted by Shopify, which provides the ecommerce platform through which we sell our products.
2. Using Our Website
You may use our website only for lawful purposes. You must not interfere with its operation, attempt to gain unauthorized access, introduce malicious software, or submit false or fraudulent information.
You must be legally able to enter into a purchase agreement, or have permission from a parent or legal guardian.
3. Products and Availability
We aim to describe and photograph our products accurately. Colors may appear differently depending on your screen and device. Please review product descriptions and sizing information before ordering.
Products are subject to availability. We may update our selection, discontinue products, or limit quantities available for purchase.
4. Prices and Promotions
Prices are displayed in the currency indicated on the website. Applicable shipping charges and taxes are shown at checkout before you complete your purchase.
Prices and promotions may change. Changes do not alter the price of an order we have already accepted. Discounts are subject to their stated eligibility requirements and cannot be combined unless expressly permitted.
5. Orders and Payment
Please provide accurate billing, shipping, and contact information when placing an order. You confirm that you are authorized to use the payment method provided.
An order confirmation acknowledges receipt of your order. We may decline or cancel an order for reasons such as unavailable inventory, suspected fraud, payment problems, or a material pricing or product-information error.
If we cancel an order after payment has been collected, we will notify you and refund the amount paid for the canceled items, including associated charges where applicable.
6. Shipping and Delivery
Available shipping options, charges, and any stated processing or delivery estimates are provided on our website or at checkout.
Delivery estimates are not guaranteed unless expressly stated. If we cannot ship within the promised timeframe, we will notify you and provide the cancellation or delay options required by applicable law.
Please contact us promptly if your order is missing, damaged, or delivered incorrectly. These terms do not limit any rights you may have under applicable consumer-protection laws.
7. Returns and Refunds
Returns and refunds are governed by our Refund Policy.
Please review that policy before purchasing for information about return eligibility, time limits, item condition, return shipping, and refund processing. If you need assistance, contact nick@oakdrivebrand.com.
Nothing in our policies excludes rights or remedies that cannot legally be excluded.
8. Changes or Cancellations Requested by You
If you need to change or cancel an order, contact nick@oakdrivebrand.com as soon as possible and include your order number.
We will try to accommodate your request, but changes or cancellations may not be possible once an order has entered fulfillment or shipped. Our Refund Policy applies to eligible returns after delivery.
9. Intellectual Property
Website content owned by or licensed to Oak Drive—including branding, logos, photographs, graphics, and written material—is protected by applicable intellectual-property laws.
You may access the website for personal shopping purposes. You may not reproduce or commercially exploit our protected content without permission, except as allowed by law.
10. Third-Party Services and Links
Our website may contain links to third-party websites or services. Those services may have their own terms and privacy policies. We are not responsible for content or services operated independently by third parties.
11. Privacy
Our collection and use of personal information is described in our Privacy Policy.
12. Website Availability and Errors
We aim to keep the website accurate and available, but interruptions and errors can occur. We may correct inaccurate information and update website content.
We do not guarantee uninterrupted or error-free website operation. This does not affect our obligations for accepted orders or your statutory rights.
13. Liability and Consumer Rights
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including any mandatory consumer rights.
To the extent permitted by applicable law, we are not responsible for indirect or consequential losses resulting from misuse of our website or circumstances outside our reasonable control.
14. Changes to These Terms
We may update these terms by posting a revised version and updating the date above. Updated terms apply prospectively. Unless otherwise required by law or agreed with you, purchases remain governed by the terms in effect when the order was placed.
15. Severability
If a provision of these terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
16. Contact
For questions about these terms, our products, or your order, contact:
Oak Drive
Email: nick@oakdrivebrand.com
Website: https://oakdrivebrand.com